HELP & SUPPORT

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Help and Support

Popular questions

Quick answers from our support team.
What support Is available?

You will be assigned your own course advisor. You will be able to contact them via telephone or email during business hours. There is also additional support from our designated student support team. They can be contacted via email at studentsupport@study247.co.uk

How do I enrol?

Enrolling couldn’t be easier. Just call one of our experienced course advisors on 0844 264 3600 (from within the UK) or +44141 354 8935 (from outside the UK)

You can also enrol on all of our courses online, just select ‘Enrol’ and then proceed to checkout.

How quickly will I receive my course materials?

Your order will be processed as soon as payment is received. Your course materials will be sent out to you within 24 hours.

I don’t have a computer, can I still study online?

Yes, our training is compatible on all devices including mobile phones, Ipas’s and Android tablets, no computer needed.

My course materials are blurry

To ensure you view your course materials in the highest standard, we recommend a minimum internet connection of 100Mbps. We also recommend using Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.

Contact our team

Monday to Friday 8am to 6pm, Saturday 9am to 4pm.

Customer service and technical support

Account, billing, payments, course materials and more.

Speak to a course adviser

Talk through the right course or exam for you.

Team training and group bookings

Training for your team, with a tailored recommendation.
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