ONLINE COURSE

Cisco CCNA Voice Course

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Original price was: £295.00.Current price is: £99.00.

Inc VAT (was £295.00)
Save £196.00
Course Type
Online Course
Course Duration
35 Hours
Course Access
12 Months
Awarded By
Cisco
Student Discount Card
Eligible
Additional Info
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Course Description

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice Certification assesses skills and knowledge related to the Cisco Unified Communications Manager 8.0 (CUCM) 8.0. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organisations such as companies with less than 2,000 employees

The CCNA Voice certification is earned by passing the 640-461 ICOMM V8.0 (Introducing Cisco Voice and Unified Communications Administration)

Who is this course aimed at?

This course is ideal for individuals with a valid CCNA or any Cisco CCIE certification.

By choosing online learning instead of a classroom based course, it eliminates the need for time away from work, saving you valuable time and money. It is ideal for those with tight schedules as our online courses give you 12 months unlimited access to all the course materials, so you can study at a pace that suits you. Allowing you to easily resume your studies whenever you have the time. All you need is internet connection to study, so you can study from the comfort of your home or any environment that suits you.

What is included in this course?

When you enrol, you’ll not only gain powerful, career-enhancing skills but also receive exclusive benefits, including:

In order to earn your certification, you’ll have to sit an exam after completing your course with us. To prepare you for your exam, we provide interactive quizzes after each module and a mock exam at the end of your course to ensure you’re fully prepared for the real thing. Once you’ve passed with at least 85%, you’ll be ready to book your exam as a private candidate.

Booking your exam is pretty simple, just purchase your exam voucher and schedule your exam. To make life easier, we can help you find an appropriate exam centre and give you all the information you need to secure your place.

Please note that the exam fees aren’t included in the course price.

Got a question about exams? Contact one of our course advisors. We’re happy to help!

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.

We’ve put together a list of relevant job titles you can apply for after achieving the CCNA Voice certification (note that some careers may require further study, training and/or work experience):

  • Voice Technologies Administrator
  • Voice Engineer
  • Voice Manager

In these roles, the average salary you can earn is £45,000.00 per year (source: itjobswatch.co.uk, UK Only).

IT Jobs Watch provides a unique perspective on today’s information technology job market. Their aim is to present a concise and accurate map of the prevailing UK IT job market conditions.

640-461: Cisco Voice Certification: ICOMM 8

Section 1 – Program Introduction

  • Cisco Unified Communications v8
  • VOIP Concept
  • CUC Manager
  • Section Summary

Section 2 – Voice Essentials

  • VOIP Overview
  • Section Summary

Section 3 – Planning Considerations

  • Operating System Interaction
  • Licensing Discussion
  • Basic Configuration Process
  • Section Summary

Section 4 – User Administration

  • User Privileges
  • LDAP-Demo Introduction
  • Managing Users
  • Section Summary

Section 5 – Basic Features

  • Cisco IP Phone Overview
  • Phone System Configuration
  • Class of Control
  • Partitions
  • Partitions and Calling Search Spaces
  • Media Gateway Control Protocol
  • Media Gateway Control
  • CME Web
  • Section Summary

Section 6 – Media Resources

  • Conferencing
  • Conferencing, Ad Hoc and Meet Me
  • Configuring Router Resources
  • Music on Hold
  • Music on Hold
  • Media Resource Management
  • Section Summary

Section 7 – Tools and Plug-ins

  • Tools Overview
  • CUCM Tools
  • Section Summary

Section 8 – Troubleshooting

  • Voice Discussion
  • Flowchart and Key Points
  • Section Summary
  • Certification
  • Program Summary
  • Lab Guide – Introduction
  • Unity Voice Mail System
  • Auto Quality of Service
  • Phone Demonstration
  • Course Summary

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