ONLINE COURSE

Conflict Resolution Online Course

Price

Original price was: £30.00.Current price is: £12.00.

Inc VAT (was £30.00)
Save £18.00
Course Type
E-Learning
Course Duration
3 Hours
Course Access
12 Months
Awarded By
The CPD Group
Student Discount Card
Eligible
Additional Info
—

Course Description

This Conflict Resolution online course is designed for all staff working within a health and social care environment.

All about this Conflict Resolution course

This Conflict Resolution online course will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing public help and learn how to deal with conflict. You will also gain an understanding of what help is available to effectively and safely support you in trying to resolve conflicts.

You don’t need to have any previous training to do this course.

In order to complete the course, you must achieve 80% or more in the final multiple choice quiz.

Learning outcomes

  • Explain the purpose of a Conflict Resolution Procedure.
  • Understand Conflict Resolution Procedures.
  • Identify the key roles in Conflict Resolution Procedures.
  • Understand an employee’s right of appeal.

Course accreditations

Our course is accredited by the CPD Group as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Why train with us?

  • Easy to complete.
  • Course developed by experts.
  • Improve your career prospects.
  • Learn valuable knowledge, skills, advice and guidance to help you achieve success.
  • Fully CPD registered
  • Follows all UK regulations and laws
  • Completed online with instant downloadable certificate
  • Covers all required legislation and practices
  • Complete the online multiple-choice assessment as many times as you need

Click the “Enrol” button to book your course today.

Who is this course aimed at?

This Conflict Resolution online course will introduce you to Conflict Management Procedures.

What is included in this course?

When you enrol, you’ll not only gain powerful, career-enhancing skills but also receive exclusive benefits, including:

Assessment:

  • This course is accredited by The CPD Group
  • Our Online test will be multiple choice.
  • If you don’t pass the test first time, don’t worry, you can retake the test as many times as you need to improve your grade.
  • An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours
  • All evidence of learning and certification will remain on our system for your future reference.

Accreditation: The CPD Group.

Got a question about exams? Contact one of our course advisors. We’re happy to help!

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.

Learning Outcomes

  • Explain the purpose of a Conflict Resolution Procedure.
  • Understand Conflict Resolution Procedures.
  • Identify the key roles in Conflict Resolution Procedures.
  • Understand an employee’s right of appeal.

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Conflict Resolution Training
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